A word from the founder
In creating SERENA CASA, I have found a familiar horizon. I have returned to my own home, so to speak. In addition to addressing your needs with confidentiality and respect, it is my priority to ensure that you make the most from your property.
The SERENA CASA experience allows me to bring together “under one roof” what has been close to my heart for a long time: a taste for heritage in addition to the fruits of over 20 years’ expertise in the world of service, labour and security.
By selecting SERENA CASA, you are choosing a team with a human touch: personable, perceptive, pragmatic and proactive. Our team is dedicated to assisting you every step of the way. We are committed to providing excellent, reliable and long-lasting global solutions for the management of your property.
Because the proprietor’s confidence and peace of mind deserve our full attention.
Christophe Jeanson
Our values
Property stewardship requires attentively listening to every detail that proprietors share with us in regards to their needs. As we aim to propose solutions to manage their property on a daily basis or long-term, it is our responsibility to identify a client’s subtle desires or anticipate potentially complex problems. The ability to listen, analyse and predict enables us to provide personalized support. A property that is managed by SERENA CASA will remain true to the spirit and wishes of our clients.
The service world and the renovation business are rooted in empathy, diligence and pragmatism. In his previous endeavours, these very qualities are what inclined the founder of SERENA CASA to focus on general property management. The founder, Christophe Jeanson, has developed effective relational skills that provide our clients with a unique and committed approach as they are guided through the business of asset management. His talent for working collaboratively and efficiently with the best experts in the field ensures a successful outcome for each project entrusted to us.
We understand that what our clients entrust to us—their home—is of tremendous and significant value. SERENA CASA makes it a priority to preserve the confidentiality of all parties involved. It is the foundation of the trust they place in us. Our clients recommend us, and it is with this greatly cherished publicity that we promote our services. A feeling of serenity undeniably flourishes, free from inquisitiveness.
Expertise
Being a property manager requires a sincere appreciation for beauty and its preservation. It requires unwavering attention and vigilance. Above all, our job is based on a culture that emphasizes dialogue with the owners and all of the participants involved.
To guarantee appropriate management of the properties that are entrusted to us, we identify and coordinate with various professionals, such as house staff, craftsmen and external technical service providers. We also discuss with the necessary administrative authorities to guarantee legal compliance of all actions undertaken. Ultimately, we are committed to ensuring that all management activity is carried out with strict adherence to the budgetary framework and defined schedule, which will be monitored as closely as possible using dependable reporting tools.
SERENA CASA can focus on specific aspects of property management as requested or take on global management endeavours without our clients having to worry about anything. Our service offering is designed to be tailored to the needs and desires of our clients.